Emergency Texting An Option In Collin County

CBS Dallas / Fort Worth

COLLIN COUNTY (CBSDFW.COM) – Many Americans prefer texting to calling, but there’s one number most of us still can’t text – 911.

Collin County is one of the rare exceptions. Beginning in July, seven emergency call centers – the Collin County Sheriff’s Office, as well as McKinney, Allen, Frisco, Prosper, Murphy, and Sachse police departments – can now receive text messages from Verizon Wireless phones.

Frisco’s communications supervisor Roxanna Johnson admits it poses a new challenge.

“Everyone’s very nervous about things they don’t know yet. I mean, when it happens, it’ll happen. We’ll adjust. But we’re nervous about it, ” she said.

Collin County is only the second county in Texas to adopt texting to 911.

Trials of the technology, though, began as early in 2009. Black Hawk County, Iowa was the first city to tackle emergency texting. It proved so successful the county eventually began accepting text messages…

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